Payment Policy of Nanjing Yuanyuante E-commerce Co., Ltd.                                                                                                                                                                                          

Welcome to shop at swtuvw.com! This payment policy is specially formulated to ensure that you have a safe and convenient payment experience and to protect the rights and interests of both parties. Please read carefully before placing an order. Once you complete the payment, you will be deemed to have agreed to all the terms of this policy. ​

I. Payment Methods​

Mainstream electronic payment: We support international payment methods such as credit cards (Visa, MasterCard, etc.) and PayPal to meet your diverse payment needs. You can choose the appropriate payment channel on the checkout page according to your preferences. ​

Secure encryption: All payment information is transmitted through SSL encryption technology to ensure that your bank card number, password, identity information and other sensitive data are safe during the transaction process to prevent information leakage or theft. ​

II. Order Payment​

Order confirmation and payment: After submitting the order, please complete the payment within 30 minutes. The order will be automatically cancelled if it is not paid within the time limit. After the payment is successful, you will receive an order confirmation email and can log in to your account to check the order status. If you do not receive a confirmation email or the order status is abnormal, please contact our 24-hour online customer service (email: service@swtuvw.com; phone: 15838922561). ​

Prices and taxes: The prices of the products on the website are all inclusive of taxes, and you do not need to pay any additional fees. All products in the store enjoy free shipping. Regardless of the order amount, we will deliver the products to your designated address in Australia for free. ​

III. Refund and return ​

Refund conditions: If you apply for a return and meet the free return and exchange policy within 30 days (the product must be kept new and unused, and the accessories and packaging are complete), we will return the money to your payment account within 3-5 working days after receiving the returned product and confirming that it is correct. ​

Refund for special circumstances: If the transaction cannot be completed due to non-user reasons such as out-of-stock products and incorrect order information, we will actively initiate a refund and notify you by email or SMS as soon as possible.​

Refund arrival time: The specific arrival time depends on the processing speed of the payment institution. Generally, the refund of credit card payment will be received within 3-7 working days, and the refund of PayPal payment will be received within 1-3 working days. ​

IV. Payment abnormality processing ​

Payment failure: If a failure prompt appears during the payment process, please check whether the payment information is correct, whether the bank card balance or credit limit is sufficient, or try to change the payment method. If multiple payment failures occur, please contact customer service for assistance. ​

Duplicate deductions: If your account has repeated deductions, don't worry. After verification, we will refund the excess amount within 3-5 working days and inform you of the processing results by email. ​

V. Other instructions ​

If payment is delayed or abnormal due to force majeure factors such as bank system maintenance and network failure, we will notify you in time and actively coordinate to resolve it. ​

The company reserves the right to adjust the payment policy according to business development or legal and regulatory requirements. The updated policy will be announced on the website. If you continue to use our services, it will be deemed to accept the revised policy content. ​

If you have any payment-related questions or problems, please feel free to contact us. We will serve you wholeheartedly and make every purchase on swtuvw.com worry-free!